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Privacy Policy

Last updated: February 5, 2024

This privacy policy (the "Policy") describes how vuzzion.com (the "Site"), operated by Illidy, collects, uses, and protects users' personal data. By using the Site, you agree to the practices described in this policy. If you do not accept these terms, please stop using vuzzion.com and its services.

1. Data Collection

We collect the following personal data based on your interactions with the Site:

1.1. Directly Provided Data

  • When creating an account: name, surname, email address, and password if the user chooses this option.
  • When setting up integrations: API access tokens and configuration settings for third-party services.
  • When managing your organization: team member information and roles.
  • Business information necessary for CRM functionality.

1.2. Third-Party Integration Data

  • Contact information synchronized from systeme.io: names, email addresses, and other contact details of your customers.
  • Payment transaction data from Stripe (we do not store payment information in our database).
  • Integration status and synchronization logs.

1.3. Automatically Collected Data

  • Connection data: IP address, browser used, connection date and time.
  • Navigation data: pages visited, duration of visits.
  • Performance metrics to improve our services.

1.4. Newsletter Data

By subscribing to the newsletter, we collect your email address to send you information about our news, offers, and blog articles.

2. Purpose of Processing

Your personal data is used to:

  • Provide and manage our CRM services for online entrepreneurs.
  • Synchronize and maintain contact data from systeme.io.
  • Process payment information through Stripe integration.
  • Manage your user account and organization settings.
  • Improve user experience and optimize our services.
  • Send newsletters and marketing communications, subject to your consent.
  • Comply with legal obligations and respond to requests from competent authorities.

3. Data Sharing

We do not sell or rent your personal data. However, we may share it:

  • With third-party providers (systeme.io, Stripe, hosting, analytical tools) strictly for service execution.
  • With competent authorities if required by law or in case of dispute.

4. Data Security

We implement technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data
  • Secure API connections with third-party services
  • Regular security audits
  • Access control and authentication measures

While no system can guarantee absolute security, we strive to minimize risks of loss, alteration, or unauthorized access.

5. Cookies

5.1. Definition

A cookie is a text file placed on your device when visiting the Site, allowing recognition of your device during future connections.

5.2. Usage

Cookies are used to:

  • Track navigation statistics to improve our services.
  • Remember your preferences (language, session).
  • Maintain organization context and user settings.
  • Manage API integration sessions. You can manage your preferences through your browser settings.

6. Data Retention

Your personal data is retained as long as necessary to provide the Site's services:

  • User account: data deleted upon account closure.
  • Contact data from systeme.io: synchronized regularly and updated according to the source.
  • Integration logs: retained for 30 days.
  • Cookies: deleted 13 months after placement.

7. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: view personal data we hold.
  • Right of rectification: request correction of inaccurate data.
  • Right of deletion: request deletion of your data (except legal obligations).
  • Right to object: refuse certain processing, such as marketing emails.
  • Right to portability: receive your data in a structured format.

To exercise your rights, contact us at hi@vuzzion.com.

8. International Transfers

Some data may be transferred outside the European Union, for example, when using service providers in other countries. These transfers comply with standard contractual clauses approved by the European Commission to ensure the protection of your data.

9. Policy Updates

We reserve the right to modify this Policy at any time to reflect changes in our practices or applicable laws. The updated version will be published on this page with the revision date.

10. Contact

For any questions or requests regarding your personal data, contact us at:

  • Email: hi@vuzzion.com
  • Postal address: 76 rue Marguerite Yourcenar, 59 800 LILLE, France

11. Third-Party Integrations

Our platform integrates with various third-party services:

  • Google : used to log in
  • Google Calendar : used to display availability to calendar visitors and to create meetings directly in a calendar
  • Systeme.io: for contact synchronization and CRM data
  • Stripe: for payment processing
  • Analytics tools: for service improvement

We ensure that:

  • All integrations are secured with appropriate authentication
  • Data synchronization is performed only with your explicit consent
  • You maintain control over your integration settings
  • Regular audits of data flows between services are performed